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newbie question - how to add a photo in a record to media gallery?

Replies: 20

Re: newbie question - how to add a photo in a record to media gallery?

Posted: 2 Feb 2013 11:36AM GMT
Classification: Query
Brian,
A couple of things; first, when you downloaded it, what kind of file did you save it as? That is, was it an image file, which would show as "jpg" or "jpeg", or does it show something else? If it wasn't an image file, it's not going to open since that is apparently what Ancestry is trying to do.

Second, when you download the file to your computer, have you tried to open it yourself from your computer to make sure that the image did, in fact, download? And if you can open it, does it look like what you saved?

SubjectAuthorDate Posted
BurgessDonnel... 25 Jan 2013 3:29PM GMT 
McComberdesce... 25 Jan 2013 6:54PM GMT 
stevie_d38 25 Jan 2013 8:54PM GMT 
BurgessDonnel... 25 Jan 2013 10:00PM GMT 
BrianMartin62... 1 Feb 2013 5:00PM GMT 
BurgessDonnel... 1 Feb 2013 6:09PM GMT 
frostfreedet 1 Feb 2013 6:11PM GMT 
DelorisWillia... 2 Feb 2013 6:36PM GMT 
BrianMartin62... 2 Feb 2013 7:07PM GMT 
DelorisWillia... 2 Feb 2013 8:09PM GMT 
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