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Links to Find A Grave have gone crazy?

Replies: 21

Re: Links to Find A Grave have gone crazy?

Posted: 12 Feb 2013 9:00AM GMT
Classification: Query
To be clear, two different issues were reported. First, the issue of the suggested records on a record result in search being wrong for California, Alabama, and Alaska Find a Grave as reported by McComberdescendant. Our team worked really hard, including staying up all night one night to babysit the fix through. That issue is resolved. (see attached screenshot).

As for the other issue where hints on the individuals in the Ancestry tree were pointing to the wrong people for California, Alabama, and Alaska Find a Grave, this issue has also been fixed on our side. There will be no new hints generated with this error. For hints that have already appeared, these are cached on the customer side. For many (I guess not everyone) editing the person will cause these hints to refresh and the correct hint to be seen. For those for whom this does not work, the hints will automatically refresh in 30 days. I apologize for this inconvenience and ask for your patience on this matter.

Thanks,
Laryn Brown
Product Manager, Ancestry
Attachments:
SubjectAuthorDate Posted
ludlowbaylive 12 Feb 2013 4:29AM GMT 
larynb 12 Feb 2013 4:00PM GMT 
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