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Hint issues

Replies: 1

Hint issues

Posted: 5 Feb 2013 3:56PM GMT
Classification: Query
Not sure if this is the right place for this but I couldn't find a feedback or a place to report problems. If there is a place please direct me there.

I'm a new user but have spent much of my spare time during my two week trial learning the site and building my tree. The issue I'm having with the "Hint" function just started a few days ago (about the time my two week trial was up). I was wondering if anyone else is experiencing it and ancestry.com is working it.

When I select the "Hint" I receive a page saying "We're sorry but this feature is temporarily unavailable." I can sometimes get the "Hint" function to work but when I pull in the data from that source and select continue the data may or may not get saved and I again receive a page saying it's temporarily unavailable.

I was first WOWed by the site but if this is the norm I may be asking for my money back.

Thanks,
Jon
SubjectAuthorDate Posted
jgwscts 5 Feb 2013 10:56PM GMT 
nanablue2007 5 Feb 2013 11:15PM GMT 
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