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Major privacy glitch names living people

Replies: 10

Re: Major privacy glitch names living people

Posted: 17 Feb 2013 2:35PM GMT
Classification: Query
I just received a voicemail from ancestry concerning the living person that is still being shown as deceased and they did indicate that the person needs to call for himself.

Mixed feelings on this. I am very appreciative that ancestry made the effort to call me to try and resolve the issue. I think that is quite remarkable and wish I had gotten the call in time to talk with the employee. I will try to follow up on Monday.

I am also somewhat taken aback by what appears to be confirmation of one of the poster's remarks on the thread I mentioned above.

It seems likely that there is some change in their response toward privacy issues covered by their policy on the matter. I want to wait to say more until I call them back and see if what they suggest works for us and I hope the problem is resolved. Either way, it does appear the process for addressing this is different.

If there is a change in policy or the implementation of the policy it would be best if ancestry spoke to that so that they could address it the way they prefer. I realize they do often let us figure this out for ourselves but it is always preferable for them to present their perspective.
SubjectAuthorDate Posted
dedted29 16 Feb 2013 8:26PM GMT 
scwbcm 16 Feb 2013 8:33PM GMT 
MaidenAlana 17 Feb 2013 5:28AM GMT 
dedted29 17 Feb 2013 7:24AM GMT 
ludlowbaylive 17 Feb 2013 7:33AM GMT 
dedted29 17 Feb 2013 9:09AM GMT 
scwbcm 17 Feb 2013 1:58PM GMT 
scwbcm 17 Feb 2013 9:35PM GMT 
McComberdesce... 17 Feb 2013 9:42PM GMT 
ludlowbaylive 18 Feb 2013 1:53AM GMT 
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