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Ancestry.com forgets my login ID and password

Replies: 3

Ancestry.com forgets my login ID and password

Posted: 16 Feb 2013 7:28PM GMT
Classification: Query
Whenever I open my browser and open www.ancestry.com, it always asks me to Login!? For many years, my browser remembered that information and all I had to do was click on my desktop shortcut. I've spoken to Ancestry twice about the problem and all they can tell me it that it is a "browser issue" Okay, I get it. But, after resetting my IE9 and deleting my user information, etc. I still have to always enter it each time I wish to get back on; even if only 5 minutes have transpired and the computer was never turned off!?

Thanks for any replies of similar behavior.
SubjectAuthorDate Posted
LouisSvach 17 Feb 2013 2:28AM GMT 
carol santos 17 Feb 2013 5:05AM GMT 
dedted29 17 Feb 2013 6:01AM GMT 
alanmon 17 Feb 2013 11:46AM GMT 
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