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No Button to View Family Tree/Pedigree on Profile Page

Replies: 20

Re: No Button to View Family Tree/Pedigree on Profile Page

Posted: 6 Apr 2013 9:53AM GMT
Classification: Query
Edited: 6 Apr 2013 10:26AM GMT
Lucy, you might try the usual easy "fix," - log out, clear your cache, re-start your browser, even re-start your computer.

Sometimes an issue similar to this is caused by a corrupt cookie. Rather than deleting all cookies, which can be an annoyance if you have a lot of saved info, you can delete just the cookies related to ancestry.com.

The instructions for deleting all ancestry cookies will vary depending on what browser you are using.

You might first try viewing your tree with a different browser, to see if the problem is still there.

I tried with 4 different browsers, and cannot get the view MB displayed.

Good luck!
SubjectAuthorDate Posted
BurgessDonnel... 6 Apr 2013 10:08PM GMT 
Lucy Butko 7 Apr 2013 1:47AM GMT 
Lucy Butko 6 Apr 2013 3:37PM GMT 
mbmjlm 6 Apr 2013 3:52PM GMT 
mbmjlm 6 Apr 2013 3:53PM GMT 
BurgessDonnel... 6 Apr 2013 3:53PM GMT 
Lucy Butko 6 Apr 2013 6:09PM GMT 
BurgessDonnel... 6 Apr 2013 6:36PM GMT 
gillian1210 6 Apr 2013 6:53PM GMT 
BurgessDonnel... 6 Apr 2013 6:56PM GMT 
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