I have just contacted Ancestry Technical Support with the following problem:
Several stories that I have either created, or saved from others, have disappeared from my tree. I can still see the title of the story, the person that it's attached to, but the actual metadata (text) is GONE!
If the story is attached to other trees, it has also disappeared from those trees as well.
Since the Tech Support person was able to confirm this issue on their side of the screen, it is NOT an issue with my computer.
I was told that there is nothing that can be done, since Ancestry has no idea what has happened and asked if I had saved these stories to my computer, or elsewhere. :(
Oh...and when I asked if Ancestry could look at a previous backup from their server, to see if this problem existed, say, 2 weeks ago, I was told that they don't backup our trees.