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R.I.P. OldSearch !

Replies: 219

Re: R.I.P. OldSearch !

Posted: 27 Jun 2013 1:38PM GMT
Classification: Query
Actually, it was delivered as an email. It reads:

"Ancestry.com is continuing our efforts to improve the search experience across Ancestry.com and will be making changes to our search functionality in the upcoming months. Some features will be added and some will be discontinued. As part of the 2% of our subscribers that use the old search function on the site, we know that you are passionate about the search experience on Ancestry.com and we are reaching out to you to get input on potential improvements. We hope you will take the opportunity to share your insights and feedback on our plans.

To identify which areas of the experience we should focus on this year, we have drawn on customer input, usage data, usage patterns and our old search function for inspiration. From all of that, we are looking at making your time on Ancestry.com more productive by improving these areas of the search experience in 2013:

More relevant search results with the best results at the top
Easier refining and control of your search results
Keeping a better history of the work you have done
Publishing more new content and more corrections to existing content
Performance improvements to return results faster

As we begin to make these improvements, we will no longer maintain two separate search systems for the site. Maintaining two systems limits the resources we can use to make improvements and increases the complexity of every improvement we try to make. Additionally, continuing to maintain the two systems limits our ability to direct more investment into other areas like adding more record collections and correcting existing collections.

Based on that, as a part of the work this year we will be bringing together the two search experiences into a single search experience on Ancestry.com. We hope to bring forward the best features of both the old and new search systems into the consolidated experience to facilitate the transition for our users and to improve the overall search experience. We expect to discontinue the old search function as a separate experience within the next 6 months.

As a user of the old search feature, we wanted to give you advance notice and let you influence the changes we are making in search. Please take this survey to share your feedback and ideas on key features to improve.

Best regards,
The Ancestry.com Product Team"

Seems odd to me that they go to this trouble for a mere 2% of their subscribers. Either they do care, or they are complete liars.
SubjectAuthorDate Posted
AGHatchett3rd 27 Jun 2013 7:29PM GMT 
mbmjlm 27 Jun 2013 7:31PM GMT 
DelorisWillia... 27 Jun 2013 8:38PM GMT 
AGHatchett3rd 27 Jun 2013 9:57PM GMT 
DelorisWillia... 27 Jun 2013 10:18PM GMT 
AGHatchett3rd 27 Jun 2013 10:26PM GMT 
DelorisWillia... 27 Jun 2013 11:01PM GMT 
cakemp1 27 Jun 2013 11:09PM GMT 
jhdavies 28 Jun 2013 7:55PM GMT 
JimLivermoreN... 27 Jun 2013 7:38PM GMT 
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