When I try to view a document using Ancestry's Interactive Image Viewer I get the following error message: "Oops! We've hit a snag. We were unable to retrieve the image. Please try again." This has been going on for three days now. I used to be able to view documents just fine a few months ago. I've tried Safari, Firefox, and Chrome: all get the same error message. I'm attaching a screenshot.
Help is appreciated. Thanks!