So what's the deal with ancestry.com charging your credit card without any notification of a trial period end approaching?
Furthermore, it shouldn't take a forensic computer expert to find a working e-mail for customer service or a phone number that gets answered.
I bought the new 2006 software and in total I paid nearly $150 in subscriptions to access databases I needed, but evidently I advertently signed up for a trial of something that looked interesting and was never notified that my trial had ended (nor even that it hat started) and to my surprise I only found out when my checking account kicked-in to "Overdraft Overload" due to nearly $300 in charges to my debit card.
I can't be the only one out there who has felt ripped-off by bu this or frustrated from the multiple levels of red tape it takes to even find your account information, let alone the fact that I was not notified of a pending automatic charge.
Let's face it, if you buy something online you get an e-mail of the transaction -- here, you get nothing.
These are clearly deceptive business practices and certainly you fellow users should be aware of how Ancestry.com operates.
The Federal Trade Commission needs to know about this!