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Can't view images at all - new image viewer download won't install

Replies: 56

Re: Can't view images at all - new image viewer download won't install

Posted: 10 May 2008 6:39PM GMT
Classification: Query
Definitely NOT just Microsoft. In fact, Ancestry image viewer was the ONLY reason I left Internet Exploder on my XP machine. When I first started using Ancestry, they specified that the viewers did not work with Firefox - which I use for everything else. I often open Ancestry with Firefox & it works fine with other parts of the site. Once in a while, I just want one quick look at a census file & it works fine with Firefox, but if I try to look at a few more records, it always crashes me completely out of Firefox. When the new "ENHANCED" viewer came out, I noticed that it mentioned working with Firefox, but apparently the one download is supposed to handle both browsers as I was never given the option to download it in Firefox, & it still prompts me to download each time I try to look at a census in IE7. It still DOESN'T work in IE7, Still crashes Firefox 2.0.x in XP and freezes Firefox 3.0 beta 5 in Linux.

Jerry Murdock
SubjectAuthorDate Posted
jeffreydesant... 2 May 2008 6:03PM GMT 
jeffreydesant... 4 May 2008 6:21PM GMT 
mbmjlm 4 May 2008 9:35PM GMT 
pann45 11 May 2008 12:39AM GMT 
mbmjlm 11 May 2008 12:58AM GMT 
maureenholton 11 May 2008 8:58PM GMT 
pann45 11 May 2008 9:48PM GMT 
pann45 11 May 2008 9:49PM GMT 
LeonardNoland 21 May 2008 1:32AM GMT 
ludlowbaylive 21 May 2008 3:36AM GMT 
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