Search for content in message boards

Can't view images at all - new image viewer download won't install

Replies: 56

Re: Can't view images at all - new image viewer download won't install

Posted: 1 May 2008 7:50AM GMT
Classification: Query
As of this morning I am unable to view images in Internet Explorer 7 using the viewer. The progress bar for the download shows a little green then nothing else ever happens.

However I was able to go back to the old viewer and for the moment I can view images in Internet Explorer 7.
Here's how I did it:
1. Select the Internet Explorer Tools Menu
2. Select Manage Add-Ons
3. Select Enable or Disable Add-Ons
4. Disable the add-on with the name "Image Control Class",
the publisher is the ever popular "My Family.Com Inc."
5. Restart Internet Explorer.

Note: The default view for Mange Add-Ons is "Add-ons currently loaded in Internet Explorer". If you ever want to restore the Enhanced Image Viewer without downloading it again, you will need to change the view (Show:) to "Add-ons that have been used by Internet Explorer".
SubjectAuthorDate Posted
mbmjlm 29 Apr 2008 3:57AM GMT 
Ian Cooper 29 Apr 2008 4:02AM GMT 
mbmjlm 29 Apr 2008 5:04AM GMT 
maureenholton 30 Apr 2008 9:28PM GMT 
mbmjlm 30 Apr 2008 9:47PM GMT 
James Boddie 1 May 2008 1:19PM GMT 
mbmjlm 1 May 2008 1:35PM GMT 
jeffreydesant... 1 May 2008 1:50PM GMT 
Orlando_Littl... 1 May 2008 10:59PM GMT 
mbmjlm 2 May 2008 5:53AM GMT 
per page

Find a board about a specific topic

  • Visit our other sites:

© 1997-2014 Ancestry.com | Corporate Information | Privacy | Terms and Conditions