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Can't view images at all - new image viewer download won't install

Replies: 56

Re: Can't view images at all - new image viewer download won't install

Posted: 1 May 2008 7:35AM GMT
Classification: Query
Even though Ancestry support promises an ancestry quickly, I have not heard from Ancestry support at all. I have a suggestion for others who are having the same problem. Besides Mozilla Firefox, another browswer is Opera. I just downloaded that one and can open the census images there as well as I can with Mozilla. I am inclined to think this is a problem with Microsoft and Ancestry. The other browsers I use--AOL, IE 6 and Netscape all come with Microsoft. The other two do not. I would advise any having problems with the viewer to use Firefox and Opera until Ancestry acknowledges the problem and fixes it. As others clear their cache, this may happen to them too.
SubjectAuthorDate Posted
mbmjlm 29 Apr 2008 3:57AM GMT 
Ian Cooper 29 Apr 2008 4:02AM GMT 
mbmjlm 29 Apr 2008 5:04AM GMT 
maureenholton 30 Apr 2008 9:28PM GMT 
mbmjlm 30 Apr 2008 9:47PM GMT 
James Boddie 1 May 2008 1:19PM GMT 
mbmjlm 1 May 2008 1:35PM GMT 
jeffreydesant... 1 May 2008 1:50PM GMT 
Orlando_Littl... 1 May 2008 10:59PM GMT 
mbmjlm 2 May 2008 5:53AM GMT 
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