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Databases in wrong collection

ChrisHankins21  (View posts) Posted: 25 Sep 2004 12:01AM GMT
Classification: Query
On 9/13 I sent an email to Ancestry support, pointing out that two databases released on that day were incorrectly added to the Family & Local Histories Collection when they should have been added to the U.S. Records Collection.

(Abstracts of Ripley County, Indiana wills, December 1931 to November 1944) and (Ross County, Ohio marriage records)

The U.S. Records Collection clearly states that it includes:
• U.S. Federal Census Indexes
• Social Security Death Index
• Birth, Marriage and Death Records ***
• Military Records
• Slave Narratives
• Court, land and probate records ***
• Regional histories
• City directories

As of today, these databases are still incorrectly cataloged. When will these databases be corrected?


Re: Databases in wrong collection

xandervan  (View posts) Posted: 23 Oct 2004 7:41PM GMT
Classification: Query
We apologize for any confusion on this subject. It would appear that
these databases would be better suited US Records, you are correct. And
we will certainly pass this on as a suggestion for improvement to our
programming department. The response that has come to us from the
Marketing Department when we have inquired about these matters is that
any material which has been published by professional genealogists will
be added to Family and Local Histories.


If there is anything else we can assist you with, please let us know.


Jason
Customer Solutions
Ancestry.com

Re: Databases in wrong collection

ancestryxp  (View posts) Posted: 27 Oct 2004 4:14PM GMT
Classification: Query
Thanks for your feedback on this matter. I will add these databases to the US Records Collection.

N. Hibbert
Assoc. Product Manager
Family and Local Histories Collection

MORE databases in wrong (FHL) collection

xandervan  (View posts) Posted: 8 Nov 2004 8:24AM GMT
Classification: Query
Mr. Hibbert - do you think we're not watching? If this many new datasets are posted to FHL in error and "slip" through your quality control, you should be making big changes to procedure and staff, and quick. You know and have known for several months that you have a problem with this issue - how long do I need to be doing your work and finding these errors? Please get these datasets moved to the correct collections so they are accessible to the people who have paid for access to them.

Posted 11/8/2004:
Bible records compiled by Illinois Society, D.A.R., 1968-1969

Abstract of Book 1 & Book A, probate record 1791-1826, Hamilton County, Ohio

Cemetery records of Adams County, Indiana

Posted 11/1/2004:
Cornell Cemetery records, Boone Township, Porter County, Indiana

Posted 10/25/2004:
Register of commissioned officers of the New Jersey Volunteers, in the service of the United States

Roster of Nebraska volunteers from 1861 to 1869

Posted 10/18/2004:
Some original land grant surveys along Green River in Lincoln and Casey Counties, Kentucky (1781-1836)

Posted 10/11/2004:
History of the Fifty-fourth regiment of Massachusetts Volunteer Infantry, 1863-1865

The Cherokee land lottery

Posted 10/4/2004:
Report of the Adjutant General of Arkansas, for the period of the late rebellion, and to November 1, 1866

Posted 10/4/2004:
Illinois miscellaneous genealogical records

Inventory of the church and synagogue archives of Mississippi.

The taxable valuation of the real and personal estates, with the polls and amount of tax, in the town of Dorchester

Record of the services of the Seventh Regiment, U.S. Colored Troops

Posted 9/27/2004:
Clark County, Ohio marriage records, 1818-1865

Posted 9/20/2004:
Surname index to Roster of soldiers and patriots of the American Revolution buried in Indiana, vol. I & II

Guide to public vital statistics records in Florida

Catalogue of Connecticut volunteer organizations, (infantry, cavalry, and artillery,) in the service of the United States, 1861

Posted 9/13/2004: (notified on 9/13, 9/24, 10/15) STILL NOT FIXED!

Abstracts of Ripley County, Indiana wills, December 1931 to November 1944

Ross County, Ohio marriage records


Re: MORE databases in wrong (FHL) collection

ancestryxp  (View posts) Posted: 15 Nov 2004 9:25PM GMT
Classification: Query
Chris,

Thank you for the list. We will make sure they are accessible in the appropriate collections. The process for doing this on-the-fly is being developed.

N. Hibbert
Assoc. Product Manager
Family and Local Histories

Re: MORE databases in wrong (FHL) collection

xandervan  (View posts) Posted: 24 Dec 2004 9:50AM GMT
Classification: Query
Well, it has now been more than ANOTHER month with no resolution to this problem.

Re: MORE databases in wrong (FHL) collection

xandervan  (View posts) Posted: 21 Jan 2005 6:31PM GMT
Classification: Query
And yet another month has passed without any resolution to the dozens of databases incorrectly posted to the FHL collection instead of the US Records Collection .....


What say ye, N. Hibbert?

Re: MORE databases in wrong (FHL) collection

xandervan  (View posts) Posted: 7 Mar 2005 4:27PM GMT
Classification: Query
And yet another month, and still counting. I first advised of this massive problem on 8 Nov 2004. Now, 4 months later, patrons are still being denied access to data that should be in the US Records Collection but is only available by a separate subscription to Family & Local Histories. What stinks here, Ancestry?

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