I do not use FTM. All my entries have been individually and directly added to Ancestry Member Trees.
I have run into these occasional glitches before, but this was no glitch! All my other trees are performing correctly. It is my main family tree that is having the problem.
I am using Firefox 17 and IE7Enterprise with CORE i5 on a UCI network, so there is no issues there.
I tried to EXPORT my main family tree to computer as I do after every session (4-5 times per week) to save all my changes.
However, on Friday the Ancestry program stuck and CONTINUED to process for 3 DAYS at 58% complete. This is very irregular as the program usually resets itself after an hour or so if there is an error. I could not stop or correct the problem at all.
Because this door was left open for 3 days, I received over 40 cyber-attacks on my email as a result. Fortunately my firewalls held up.
It is now Monday morning and everything appears to have returned to normal. I was able to export my family tree without any problem (fingers crossed).
The bug has been extinguished, and hopefully Ancestry will find a better way of handling these issues. An email address to TECH SUPPORT is an absolute necessity.