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New Image Viewer

Replies: 6

Re: New Image Viewer

Posted: 14 May 2013 9:25PM GMT
Classification: Query
I'm afraid I am not competent to help in this regard. But here is something you can try. On this same Ancestry forum there is one called Ancestry Site Comments. Click on that now and the first thread that shows right now is "new viewer does not work for me" there are others with the same problem. Scroll down until you find the last message from Gentry Davis on this thread-he is one of the developers of the new viewer option. I noticed that he has offered to walk someone through the problem so maybe he can help you. I had the same problem when they first offered the new viewer and then all of a sudden the problem was gone. You might just click on his name and go through to his contact and leave your message directly for him. Good luck.
SubjectAuthorDate Posted
cakemp1 14 May 2013 6:01PM GMT 
mbmjlm 14 May 2013 8:30PM GMT 
cakemp1 14 May 2013 8:57PM GMT 
mbmjlm 14 May 2013 11:14PM GMT 
cakemp1 15 May 2013 12:13AM GMT 
mbmjlm 15 May 2013 3:25AM GMT 
mbmjlm 15 May 2013 4:01AM GMT 
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