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Has something happened to sources since Ancestry.com was down today and now back up?

Replies: 18

Re: Has something happened to sources since Ancestry.com was down today and now back up?

Posted: 1 Sep 2013 9:20PM GMT
Classification: Query
Tommy - if you do all your work in ancestry, you don't have source templates or fact notes, media notes, etc., to lose since those are FTM features. I can assure you that the problem you have with the sources/citations is because you do most of your work on ancestry and ancestry has created multiple source groups in FTM (I believe it's the new merge tool for attaching records that causes this).

When you allow the sync, you will see that many of the duplicated spruce groups are combined and all your citations are still present. If you look at the sync report, you will see no citations were deleted. Only sources. Look at some of those on ancestry and you will see there is still a citation... That's because the citation changed to the correct source group and the empty source group was deleted (so to speak). That's why you have so many changed citations. The underlying source it is connected to was changed. It's a fix... even though it's kind of scary, it's okay to sync.
SubjectAuthorDate Posted
colleenkenned... 31 Aug 2013 8:27PM GMT 
sl_kelly 31 Aug 2013 8:35PM GMT 
colleenkenned... 31 Aug 2013 8:39PM GMT 
Tommy Peterss... 1 Sep 2013 9:47PM GMT 
Tommy Peterss... 1 Sep 2013 10:10PM GMT 
sl_kelly 2 Sep 2013 3:20AM GMT 
Tommy Peterss... 2 Sep 2013 9:50AM GMT 
BurgessDonnel... 2 Sep 2013 10:11AM GMT 
Barbara Taylo... 6 Sep 2013 3:11AM GMT 
sl_kelly 6 Sep 2013 4:34AM GMT 
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