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Re: default opening Tree page

Replies: 8

Re: default opening Tree page

Posted: 18 Oct 2013 9:28PM GMT
Classification: Query
Hi there,
I'm trying to correct a problem that I believe was created when Ancestry.com was making changes to the pictures on folk's trees.I know that people "lost" pictures for awhile but I have another problem.
The usual picture format of 24 pictures per page on the Media Gallery setting..that's what I and many others have had for years..BUT my format has been changed and I can't seem to get anyone at Ancestry to correct the problem.
I now have a situation where I have to scroll down to see all 24 photos.....they are one photo per line so you have to scroll down to see all 24 of them!!
When I called Ancestry today..they suggested the problem was with my computer but I don't think it is..
Can anyone suggest what I might try?
I plan to phone Ancestry at their American phone number rather than the Canadian one and hope they can help me!
Thanks,
Elaine
SubjectAuthorDate Posted
frostfreedet 28 Feb 2011 4:27PM GMT 
mbmjlm 1 Mar 2011 11:53PM GMT 
wallabyLP 2 Mar 2011 2:49PM GMT 
fhsleuth 2 Mar 2011 7:23PM GMT 
eglanglois 19 Oct 2013 3:28AM GMT 
ginglish1 21 Oct 2013 1:49AM GMT 
BurgessDonnel... 21 Oct 2013 1:56AM GMT 
ginglish1 21 Oct 2013 2:25AM GMT 
eglanglois 21 Oct 2013 3:59AM GMT 
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