Just a quick update on Holy Hope. Try contacting HH again as they have had a 100% turn around in customer service.
About 6 months ago, the receptionist wanted to charge me up to $25/name to tell me where somebody was buried or I could go on line to submit the request, pay $12/name and wait 6 - 8 weeks for the info to arrive via snail mail!
Now, there is a new receptionist who is extremely pleasant and very helpful.
So, if you are still trying to get info, contact Holy Hope again and you should have better results.
BTW, it isn't just the older sections of the cemetery that are in disrepair. Many, many newer (last 10 years even) markers are already buried in dirt, mud, dried grass, etc. It is a shame.