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Why so slow on results??

Replies: 2

Why so slow on results??

Posted: 3 Mar 2013 11:54AM GMT
Classification: Query
My wife and I sent our DNA tests in to ancestry within a couple days of each other. Hers came back on Feb 6. I am still waiting on mine. Even more curious, one night I was on the Ancestry site and had a screen come up which said something to the effect of "there has been a quality control problem..." and "click on this button to receive a new test free". The button didn't work and the screen has never come back. Ancestry hasn't been particularly helpful - explanations range from "some tests are more complicated" to "some labs are slower than others". Anyone else experienced anything along these lines?
SubjectAuthorDate Posted
andrewjgross 3 Mar 2013 6:54PM GMT 
sarahjune58 5 Apr 2013 1:35AM GMT 
andrewjgross 8 Apr 2013 7:46PM GMT 
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