It's the weekend so give her a chance to respond. Let's hope she replies with the detailed info sheet for each person as advertised on the website.
If not, then keep emailing until you get what you have paid for. Keep your correspondence polite and to the point; write as if you expect to receive what you are asking for - 'When will I receive the
detailed info sheets please?' 'Will the family tree you supply be in written format as well as a GEDCOM file?' 'How long will the files take to reach me?' etc etc
Wishing you all the best