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OneGreatFamily.com TRICKERY/SCAM

Replies: 34

Re: OneGreatFamily.com TRICKERY/SCAM

Posted: 13 Jul 2012 2:57PM GMT
Classification: Query
Edited: 18 Jul 2012 10:24AM GMT
13 July 2012 Onegreatfamily.com -- billing issues
I did not request the subscription that was tagged onto the Archives application -- which I didn't know about until after receiving a "welcome" from Archvies.
I do not want ONEGREATFAMILY.com subscription -- I cannot access anything and you do not respond to my queries about access.
Cancel my subscription and refund the 59.88 US billed to me on 28 Jun 2012.
What you are doing should be illegal.
Carol Linden
Reply:
Thank you for your correspondence.
We will respond to your request as soon as possible.
You can continue using the site by clicking on any of the links on this page.
To contact OneGreatFamily Customer Service, please fill out the following form. Or you can also call our Customer Service helpline at 1-877-643-8733 between the hours of 9:00 am to 5:00 pm, Monday thru Friday and Saturday 10:00 am to 4:00 pm (Mountain Time).
Jackie – will send me an email cancelling my account, Was I charged? Yes, $59.88 US. Use phone # 1-888-896-4442 [Archives.com] regarding refund.
# 1-888-896-4442 Josh – he finally understood that I don’t want my passport changed and that I have been trying for two weeks to access info on OGF and getting no response to my emails -- so, he’ll stop auto renewal AND refund 28th June charges for both OGF & Archives.com
Will cancel everything – refund $99.83 US –
Now we'll see if the credit shows up on my account.
SubjectAuthorDate Posted
dhpigott2 20 Nov 2009 9:07PM GMT 
ewd76 27 Jan 2011 3:06AM GMT 
ewd76 27 Jan 2011 3:10AM GMT 
ver55JEWAGE 12 Jul 2012 1:58AM GMT 
seshen 6 Aug 2011 3:36PM GMT 
oddrie50 4 Jan 2010 12:23AM GMT 
RonBurgandine 8 Aug 2010 6:21PM GMT 
onlygramplove... 21 Feb 2010 5:46AM GMT 
CarolLinden77 13 Jul 2012 8:57PM GMT 
onlygramplove... 14 Jul 2012 3:01AM GMT 
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