You are not the only one me too ;-( a cousin told me about it at that time I didn't have internet service so she set it up familytreeguide for me... But same here login doesn't work. I've tried contacting the person who suppose to be behind it but doesn't respond to emails and she set it as limited but looks like you can see everything You would think they have a password recovery etc doesn't make sense! You think they be reported by now ;-(
At least with myheritage I was able to recover my password and I was able to delete.