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can't edit existing worldconnect trees

Replies: 6

Re: can't edit existing worldconnect trees

Posted: 3 Jul 2012 8:10AM GMT
Classification: Query
Edited: 3 Jul 2012 8:10AM GMT
Our contact history with your email shows an email in Sept. 2009 and then nothing until 5/11/2012 which we replied to on the 16th. I've posted the following on another of your threads but as you are not recieving our emails I will post again here in hopes that you receive your answer.

Dear Evelyn,

Thank you for contacting RootsWeb regarding your tree. Ancestry.com has owned RootsWeb since June 2000. Your tree appears to have an update date of 2009. It is associated with your username ejadame1. You appeared to have changed ejadame1 to JeannieAdame69 which disconnected you from your tree. We have reassociated your tree to you with your current username JeannieAdame69. Log into RootsWeb with JeannieAdame69, click on Family Trees in top bar of the site, click on Start Here in the right, and you will see your tree listed for viewing and updating.

If there is anything else with which we might assist you, please let us know.

Daniel
RootsWeb Support Team
http://www.rootsweb.ancestry.com
SubjectAuthorDate Posted
blueskies0 23 Feb 2011 7:24PM GMT 
blueskies0 24 Feb 2011 5:57PM GMT 
JeannieAdame6... 11 May 2012 4:08PM GMT 
alyssabromka 25 Jun 2012 7:37PM GMT 
blueskies0 26 Jun 2012 12:30AM GMT 
JeannieAdame6... 26 Jun 2012 4:10PM GMT 
RWAdmin 3 Jul 2012 2:10PM GMT 
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