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can't edit existing worldconnect trees

Replies: 6

can't edit existing worldconnect trees

Posted: 23 Feb 2011 12:24PM GMT
Classification: Query
I have two very outdated worldconnect trees that I'd like to update. They are linked to my account (I am using the same e-mail that was used to create each tree), but when I click "edit", it takes me to a page asking for the user code and password for each tree.

I created the trees years ago (through rootsweb, not ancestry) and don't remember assigning passwords to the trees individually. I used password central to request the passwords, but it wouldn't display them. It shows "password: " (blank)

I am certain that the e-mail address, user names, etc. are all correct. Is there any way I can access the trees?
SubjectAuthorDate Posted
blueskies0 23 Feb 2011 7:24PM GMT 
blueskies0 24 Feb 2011 5:57PM GMT 
JeannieAdame6... 11 May 2012 4:08PM GMT 
alyssabromka 25 Jun 2012 7:37PM GMT 
blueskies0 26 Jun 2012 12:30AM GMT 
JeannieAdame6... 26 Jun 2012 4:10PM GMT 
RWAdmin 3 Jul 2012 2:10PM GMT 
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