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Browser problems for Mac products incl IPad

Replies: 22

Re: Browser problems for Mac products incl IPad

Posted: 8 Aug 2012 11:12AM GMT
Classification: Query
Edited: 8 Aug 2012 11:13AM GMT
Agree, the Chrome browser seems to work well with Ancestry.com. I can also share a good customer service experience from all this as well.

I contacted Ancestry's support team about the issue I was having on my tablet: repeatedly logging out of ancestry.com accessed on original iPad using Safari as well as using another browser called icab mobile. The support person told me what others have reported, that Ancestry doesn't support safari. He recommended using the Ancestry app and also suggested downloading Google's "Chrome" browser for internet searches.

I must say, Chrome has worked consistently well for me in the weeks since my call to customer service. If only I could get the Ancestry app to call up Chrome now, instead of Safari, when internet searches are needed. Other than that the logging out issue is resolved for me. I'm a happy customer!
SubjectAuthorDate Posted
Carole Rice 27 Jun 2012 11:22PM GMT 
Völundjmr 4 Jul 2012 1:10PM GMT 
Carole Rice 4 Jul 2012 1:21PM GMT 
David Thomson 17 Jul 2012 8:32PM GMT 
spetrie8888 20 Jul 2012 5:45PM GMT 
Völundjmr 8 Aug 2012 5:12PM GMT 
mgriggs4669 12 Dec 2012 3:23AM GMT 
snowflake2b2 21 Jun 2013 4:22AM GMT 
nancy_bryant 21 Dec 2012 3:42AM GMT 
Carole Rice 21 Dec 2012 4:31AM GMT 
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