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Ancestry app freezes on IPhone and iPad

Replies: 5

Ancestry app freezes on IPhone and iPad

Posted: 29 May 2013 12:13PM GMT
Classification: Query
Edited: 29 May 2013 12:14PM GMT
Does anyone else have this problem? Using the special Ancestry App for either the iPhone or iPad, it frequently freezes so that touching any button has no effect. The only remedy is to get out of the app and go to the home screen on the device. When I choose the app again nothing happens but after a while it returns to the home screen. This time if I choose the Ancestry app again the little timer shows for a while and finally it opens the app and I can continue. However sometimes this happens over and over again and is very annoying. This happens for me both on the iPhone and iPad
SubjectAuthorDate Posted
nancy_bryant 29 May 2013 6:13PM GMT 
snowflake2b2 21 Jun 2013 4:18AM GMT 
nancy_bryant 4 Jul 2013 10:36PM GMT 
CynthiaFreder... 30 Jul 2013 9:29PM GMT 
BTSills 1 Aug 2013 6:08AM GMT 
jupeto 8 Sep 2013 12:03AM GMT 
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