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Sync Error, FTM 2014 - Unable to sync at all

Replies: 23

Re: Sync Error, FTM 2014 - Unable to sync at all

Posted: 23 Sep 2013 2:49PM GMT
Classification: Query
It shouldn't have anything to do with 2012, they would sync into their own databases (2012 would update from Ancestry to its copy of the database, and 2014 would update from Ancestry to its copy; changes in 2012 would go up to Ancestry, and 2014 would download those changes, just as if you had made them ON Ancestry). The reason for this is, 2014 had to convert the old database; they aren't sharing one (which could have caused problems).

My 2012 worked fine too. The 2014 seems to have some sort of bug ("undocumented feature," heh) where something is simply conflicting. I would have hoped to have seen an admin response to this issue by now, and I'm quite disappointed that I haven't heard of any plans to address it! Many bugs aren't as large an issue; being completely unable to sync ANY changes you make in FTM makes the software nearly useless as anything other than a viewer and report generator. That defeats 60% of its design purpose!
SubjectAuthorDate Posted
Laura Larsen 19 Sep 2013 4:35PM GMT 
jeff jahn 19 Sep 2013 5:12PM GMT 
Laura Larsen 20 Sep 2013 3:59PM GMT 
JerryHinsonWh... 20 Sep 2013 7:33PM GMT 
tulrose 21 Sep 2013 4:34AM GMT 
jlbell13 21 Sep 2013 6:33PM GMT 
Margel Soderb... 23 Sep 2013 1:41PM GMT 
Laura Larsen 23 Sep 2013 8:49PM GMT 
ginglish1 23 Sep 2013 10:52PM GMT 
Laura Larsen 24 Sep 2013 11:13PM GMT 
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