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FTM 2012 - free membership subscription problem

Replies: 1

Re: FTM 2012 - free membership subscription problem

Posted: 12 Oct 2013 4:39PM GMT
Classification: Query
Edited: 14 Oct 2013 2:39PM GMT
Go to:

Plan Workspace
Right Panel

Does your subscription show that it ends when you expect it to?

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Can you link to ancestry via the WebSearch Workspace, ie do a search?

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Can you enter the ancestry website through your browser?

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If your subscription doesn't end when you expect it to, you can call their support phone number. Helping with subscription and billing is one thing that their support line actually does pretty well. (Asking them to deal with the program itself is a challenge for most support people on the phones.)


SubjectAuthorDate Posted
worcesterblue 12 Oct 2013 5:50PM GMT 
silverfox3280 12 Oct 2013 10:39PM GMT 
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