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Family Tree Maker 2014 will not import all media files

Replies: 9

Re: Family Tree Maker 2014 will not convert all media files

Posted: 31 Oct 2013 7:55PM GMT
Classification: Query
Thanks for all your responses. My goal was to import a FTM 2010 file into FTM2014. Terminalogy aside, my understanding is that the file has to be converted to FTM2014 format and after that it can not be utilized in FTM2010. During this process and importing the file to FTM2014, not all of the media materials imported. Those that did not come along with the import were doc and pdf documents, and some jpeg items. Thus not all of the media was there and attached as it should have been. I was not trying to change the format on any of these items.

Ancestry Support suggested downloading the file to Ancestry.com then upload it back to my computer and FTM2014. This will not occur at this time.

In the mean time, another person suggested compacting the file, opening it, saving a backup copy, and then compacting it again. Although I had done this previously, I followed their suggestion. After compacting it several times, the import worked, and all the media files were transfered to the FTM2014 file. Hope this helps another person in their data conversion....RDH
SubjectAuthorDate Posted
rdhansen48 31 Oct 2013 1:56PM GMT 
Marco Scavo 31 Oct 2013 7:56PM GMT 
jamclo 31 Oct 2013 10:05PM GMT 
BurgessDonnel... 31 Oct 2013 10:34PM GMT 
jamclo 31 Oct 2013 10:40PM GMT 
BurgessDonnel... 31 Oct 2013 10:53PM GMT 
rdhansen48 1 Nov 2013 1:55AM GMT 
Marco Scavo 1 Nov 2013 2:37AM GMT 
cdunkleberger... 9 Dec 2013 8:37PM GMT 
rdhansen48 10 Dec 2013 2:27AM GMT 
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