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Error with FTM 2012 after upgrading to Windows 8.1 / Internet Explorer 11

Replies: 4

Error with FTM 2012 after upgrading to Windows 8.1 / Internet Explorer 11

Posted: 14 Nov 2013 12:23AM GMT
Classification: Query
Since upgrading to Windows 8.1, which included a mandatory upgrade of Internet Explorer to v11, my FTM is coming up with an error message whenever I select a place in the "Places" workspace, and even when I enter a new person or new fact. The error is:

An error has occurred on the script on this page
Line: 283
Char: 5
Error: unspecified error
Code: 0
URL: http://service.familytreemaker.com/OhanaService/Content/Scri...
Do you want to continue running scripts on this page? Yes/No

Is anyone else getting this problem? Despite several calls to the Ancestry support line, they haven't been able to help, or even admitted that there's a problem. This is very frustrating as the constant pop-up of the error message makes FTM almost unusable.
SubjectAuthorDate Posted
rplatell 14 Nov 2013 7:23AM GMT 
David Abernat... 14 Nov 2013 4:50PM GMT 
rplatell 15 Nov 2013 1:17AM GMT 
caroline8667 25 Nov 2013 1:47PM GMT 
robertunswort... 25 Nov 2013 4:12PM GMT 
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