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Still cannot launch FTM 2014 in Windows 8 0 - still wish I had never bought it

Replies: 11

Re: Still cannot launch FTM 2014 in Windows 8 0 - still wish I had never bought it

Posted: 14 Jan 2014 1:41AM GMT
Classification: Query
Thanks David. This is a carry over from a previous thread. Brand new laptop installed with Windows 8. No other software - apart from FTM - installed on the laptop save for Microsoft products. Norton Anti-Virus. All the latest graphics card, lots of RAM (cannot remember the specs but there was loads of room when I checked this a few weeks back). Lots of free space on the hard drive. My GEDCOM files only had 750 people in them.

I know lots of people can use the 2014 program without issue; however, there are still signficant numbers of people who cant, and they are posting this fact in this forum. I have come across two people in this thread who experienced very similar problems to me with using the program and with syncing.

I dont believe that I should have to be some kind of computer expert to make the program work. I dont believe the problem is my computer, I believe the problem lies with the software, or the Ancestry servers. I know this does not sound "computer savvy", but I believe given my fact patter, the program should work without any issues whatsoever.

I am happy to go back to FTM 2012 and thankfully, I was able to rescue my research.
SubjectAuthorDate Posted
LeighBCD 2 Jan 2014 7:46PM GMT 
silverfox3280 2 Jan 2014 8:48PM GMT 
LeighBCD 2 Jan 2014 10:58PM GMT 
LeighBCD 2 Jan 2014 11:09PM GMT 
keithnuttle 3 Jan 2014 3:20AM GMT 
seanrough 13 Jan 2014 4:22AM GMT 
LeighBCD 13 Jan 2014 8:04AM GMT 
David Abernat... 13 Jan 2014 3:30PM GMT 
LeighBCD 14 Jan 2014 8:41AM GMT 
LeighBCD 14 Jan 2014 8:45AM GMT 
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