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FTM trees no longer linked to Ancestry

Replies: 1

Re: FTM trees no longer linked to Ancestry

Posted: 1 Feb 2014 4:53PM GMT
Classification: Query
You need to report that to Ancestry support. They will give you some things to try and may ask for the Sync Report files to be sent to them.
You can call or sent email to ancestrysupport@custhelp.com. If you call, they can walk you through some of the steps. If you send email, expect to wait a while before they respond.

Barbara
SubjectAuthorDate Posted
hasanders 31 Jan 2014 9:09PM GMT 
Barbara Taylo... 1 Feb 2014 11:53PM GMT 
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