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FTM 2014 Crashing after adding notes

Replies: 8

Re: FTM 2014 Crashing after adding notes

Posted: 22 Feb 2014 6:37AM GMT
Classification: Query
If you copy and paste you may have picked an illegal character and placed it in the noted of one of the people that causes the crash. Illegal characters can do strange things

Is there common text strings in each person's notes?

If it were me I would copy each of the notes to a word processor. You could also print the note either to paper or to a PDF file then you could then copy and paste it back.

Once I had saved the text, I would delete each note, compact, close and restart FTM. I may compact again. I would then reload the text to each note. If you go the PDF route you may want to run the text through text document.

If this does not work you may have to delete the offending people and recreate them. Do forget to disconnect them from the tree before deleting them. I would use the same technique to preserve the data.
SubjectAuthorDate Posted
Ganstry 22 Feb 2014 12:30PM GMT 
keithnuttle 22 Feb 2014 1:37PM GMT 
tulrose 22 Feb 2014 1:55PM GMT 
Ganstry 22 Feb 2014 2:24PM GMT 
keithnuttle 22 Feb 2014 2:46PM GMT 
mikelevoi 23 Feb 2014 1:09AM GMT 
keithnuttle 23 Feb 2014 1:32AM GMT 
Ganstry 25 Feb 2014 1:15PM GMT 
keithnuttle 25 Feb 2014 5:48PM GMT 
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