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Updated FTM 2014 now wipes AMT home person on sync

Replies: 3

Updated FTM 2014 now wipes AMT home person on sync

Posted: 25 Feb 2014 4:41AM GMT
Classification: Query
I've just applied the "required update" to FTM 2014 (so it's now on version 22.0.0.260), and although the sync still seems to work, it clears the "Home person" from my online tree every time. The Home Person still shows correctly in FTM itself, but whenever it syncs the Home Person in Ancestry.co.uk disappears, and I'm prompted to add one again. Has anyone else seen this? It's not disastrous, but it's very annoying, and makes me worry what other things the sync might be doing wrong! What's the best way to report bugs like this to Ancestry? (though given the long history of sync bugs in FTM, I don't hold out much hope for a quick fix)
SubjectAuthorDate Posted
ross baldwin 25 Feb 2014 11:41AM GMT 
ginglish1 25 Feb 2014 12:56PM GMT 
ross baldwin 25 Feb 2014 3:41PM GMT 
John McConkey 16 Mar 2014 1:21PM GMT 
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