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FTM 2014 will not go online - SOLVED - BT problem - reset Home Hub.

Replies: 17

FTM 2014 will not go online - SOLVED - BT problem - reset Home Hub.

Posted: 1 Mar 2014 6:25AM GMT
Classification: Query
Edited: 1 Mar 2014 10:59AM GMT
Was happily using FTM this morning. Shut it down for a while then went back to it and now it will not go online. Tells me there is not internet connection (not true everything else is working) or a firewall problem (also not true - switched it off to check).

My other half was playing with a streaming video program called VLC in the interim. Thus far I have tried...

1. Restart FTM
2. Log off and on again.
3. Reboot.
4. Uninstall VLC
5. Reboot.
6. Disable Kaspersky completely.
7. Specifically disable the Kaspersky firewall.

All to no avail. Either there is a problem at the FTM end, or VLC has done something nasty to my network settings.

Has anyone else got a problem today? If not, is there a techie out there who can advise on the network settings?

Chris.
SubjectAuthorDate Posted
chris_rickaby 1 Mar 2014 1:25PM GMT 
silverfox3280 1 Mar 2014 2:02PM GMT 
chris_rickaby 1 Mar 2014 2:54PM GMT 
chris_rickaby 1 Mar 2014 3:35PM GMT 
GowerMick 1 Mar 2014 4:18PM GMT 
chris_rickaby 1 Mar 2014 4:35PM GMT 
David Abernat... 1 Mar 2014 4:43PM GMT 
BurgessDonnel... 1 Mar 2014 4:45PM GMT 
GowerMick 1 Mar 2014 4:46PM GMT 
GowerMick 1 Mar 2014 5:31PM GMT 
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