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When is FTM going to be up and running?

Replies: 18

Re: When is FTM going to be up and running?

Posted: 5 Jul 2014 8:14AM GMT
Classification: Query
It was only "beyond their control" because Ancestry did not adequately protect the system from the attack. There ARE WAYS to protect a system from this kind of attack. When you have such a large customer base, it is essential that resources be dedicated to providing security for the system as well as maintaining a quality site for the users. Ancestry is failing in providing its customers a quality, secure system.

The communication about the attack stunk. As some have noted, Ancestry should have emailed all subscribers making them aware of the problem and status instead of us relying entirely on social media or trying to find the only ancestry support page that was working. The subscribers were not compensated in any way for several days of inconvenience which actually seems to be ongoing in some areas.
SubjectAuthorDate Posted
sandymcclay 28 Jun 2014 1:33AM GMT 
David Abernat... 28 Jun 2014 2:50PM GMT 
linaik 4 Jul 2014 2:05AM GMT 
BurgessDonnel... 4 Jul 2014 2:13AM GMT 
linaik 5 Jul 2014 3:27PM GMT 
BurgessDonnel... 5 Jul 2014 4:09PM GMT 
alanmon 5 Jul 2014 5:52PM GMT 
Linda Matthew... 5 Jul 2014 2:14PM GMT 
linaik 5 Jul 2014 3:25PM GMT 
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