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Error on my FTM 16 Program: Family tree executable has stopped working

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Error on my FTM 16 Program: Family tree executable has stopped working

hamboz  (View posts) Posted: 14 Jun 2008 11:56AM GMT
Classification: Query
I have FTM 16 installed on my Windows Vista computer.  I also downloaded the Patch for Vista.  When I try to export a family genealogy report as a pdf file, I get the following message: "Family tree executable has stopped working" and the entire program shuts down. I did the check suggested in another query I found on this message board and found no errors in the program. However, I did find that the "Amyuni document converter 2.10 kernal-mode print driver was not installed" in the Install exe. file in the FTM program file. I am wondering if the FTM has an update that can correct the problem...we just installed a new printer onto our computer and I wonder if everything --the printer, Windows Vista--is just too new for the program?
Thank you for any help!
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SubjectAuthorDate Posted
hamboz 14 Jun 2008 11:56AM GMT 
Russ Worthing... 14 Jun 2008 12:28PM GMT 
hamboz 14 Jun 2008 1:29PM GMT 
Russ Worthing... 14 Jun 2008 1:41PM GMT 
hamboz 14 Jun 2008 6:09PM GMT 
Russ Worthing... 14 Jun 2008 8:21PM GMT 
hamboz 15 Jun 2008 1:30PM GMT 
Russ Worthing... 15 Jun 2008 6:05PM GMT 
msbaldwin 19 Jul 2008 3:20PM GMT 
msbaldwin 19 Jul 2008 8:11PM GMT 
   
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