I am going to be as exact as possible. I am using a
Dell Inspiron 1520 with a brand new Vista installation, fully updated (Except that I have not installed the
Windows Live Essentials optional update, as I don't use windows Live). The
Family Tree Maker 2009 software is also freshly installed and fully updated to version 18.0.0.307. I opened a FTM file created with
Family Tree Maker 2009 on the same computer running Vista, but a previously fully update version of Vista. I had to do a full reinstall due to a manifest error.
Now with the file open it proceeded to lookup all the people in my family tree with the information on Ancestry.com to give me the little leaf that says there may be information about this person in other records already on Ancestry.com. (this is the feature that you keep pushing on TV).
I click on a leaf and it takes me to a page with other possible matches to the person in my tree. I click on one to view it, and get to see the information and the image if I want. I try to merge this information into my tree, (both the information and the image) and sometimes it works, most times it causes
Family Tree Maker to lockup.
Let me know if there is any other information that you need. I can also do screenshots if you need them.