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FTM 2011 Error 1310

Replies: 19

Re: FTM 2011 Error 1310

Posted: 9 Sep 2012 3:05PM GMT
Classification: Query
*****Source file not found: c:\PROGRA~3\{48439~1\program files\BCL Technologies\wasyConverter SDK\bprgcomm.dll. *****

Okay heimankl, now we get sneaky. The BCL files are part of the PDF to Doc conversion and the installation package is part of the total Famil.2011.msi package so we have to extract the package to install it separately.

Run Setup.exe from the FTM2011 CD. Wait until it asks for "Repair, modify etc". Then find the folder that was created in your TEMP folder and this contains the relevant packages.

Copy and paste the folder to keep a copy. Close down the set-up.

Find "BCLeasyConverter.msi" in the copied folder and run it to install or repair the program. Once it's installed, run it again to remove the program.

Then go back and run FTM2011 setup.exe.

With a bit of luck that will work; if not, there are other things to try, e.g. hiding folders, registry entries.
SubjectAuthorDate Posted
postalmail3 27 Feb 2011 7:23PM GMT 
Russ Worthing... 27 Feb 2011 8:19PM GMT 
postalmail3 28 Feb 2011 8:46PM GMT 
heimankl 7 Sep 2012 3:19AM GMT 
Russ Worthing... 7 Sep 2012 11:02AM GMT 
alanmon 7 Sep 2012 4:57PM GMT 
heimankl 9 Sep 2012 6:05PM GMT 
alanmon 9 Sep 2012 9:05PM GMT 
jppoplin 3 Feb 2013 5:01AM GMT 
alanmon 7 Sep 2012 10:22PM GMT 
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