Search for content in message boards

Downloading source images in FTM for Mac?

Replies: 15

Re: Downloading source images in FTM for Mac?

Posted: 24 Nov 2010 4:29PM GMT
Classification: Query
I emailed Ancestry technical support about this. Here's the response, in case others are encountering the problem:

"Unfortunately at this time the feature to download source images if available is missing from the Family Tree Maker for Mac. We are aware of this issue and are working to correct it in an upcoming patch. Until this time there is no way to download the source images aside from manually accessing the record and downloading them, then attaching them to the tree."

Glad to know that they're working to fix it and plan to address it with a patch.
SubjectAuthorDate Posted
ejg25 19 Nov 2010 9:09AM GMT 
Russ Worthing... 19 Nov 2010 12:52PM GMT 
ejg25 19 Nov 2010 3:36PM GMT 
Russ Worthing... 20 Nov 2010 9:56PM GMT 
ejg25 24 Nov 2010 11:29PM GMT 
lontzunderhil... 31 Jan 2011 4:07AM GMT 
ejg25 31 Jan 2011 4:12AM GMT 
lontzunderhil... 31 Jan 2011 7:12AM GMT 
tony_knight 31 Jan 2011 7:34AM GMT 
ejg25 31 Jan 2011 7:46AM GMT 
per page

Find a board about a specific topic

  • Visit our other sites:

© 1997-2014 Ancestry.com | Corporate Information | New Privacy | New Terms and Conditions