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FTM 2011 and Memory leak issues

Replies: 24

Re: FTM 2011 and Memory leak issues

Posted: 19 Jan 2012 6:54AM GMT
Classification: Query
Robert,

Please go to the Knowledge Based website:

http://ancestry.custhelp.com/

And enter crash into the Keyword Search and click on Search. This will bring up a list of Knowledge Based articles based on your version of Windows. Please follow the instructions, based on your version of Windows. As you go, please make note of what you see, what you did, any error messages, so that IF that article doesn't resolve this, you can post your findings here and we can go from there.

Russ
SubjectAuthorDate Posted
xager8on123 24 Dec 2010 11:01PM GMT 
seandhoward 19 Feb 2011 6:55AM GMT 
ausdixie 22 Feb 2011 8:54PM GMT 
Robert McGeor... 19 Jan 2012 3:35AM GMT 
Russ Worthing... 19 Jan 2012 1:54PM GMT 
KristinaAndSu... 15 Jul 2012 8:28PM GMT 
KristinaAndSu... 24 Sep 2012 4:22PM GMT 
dmcgowen2013 23 Mar 2013 12:52PM GMT 
keithnuttle 23 Mar 2013 1:04PM GMT 
jamclo 23 Mar 2013 1:27PM GMT 
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