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FTM 2011 and Memory leak issues

Replies: 28

Re: FTM 2012 and Memory leak issues

Posted: 23 Mar 2013 6:52AM GMT
Classification: Query
--At least once every day my FTM 2012 stops working and advises:

"Exception in panel3D.Paint3D()

System.OutOfMemoryException: Out of Memory.
at System.Drawing.Graphics.CheckErrorStatus(Int32Status)
at System.Drawing.Graphics.DrawImage(Image image, Int32 x, Int32 y)
at FTM.UI.Common.Panel3D (Graphics)"

--My FTM database contains 16,010 people, and 59,075 source references. My system consists of the following:--

OS= Microsoft Windows 7 Home Premium
Ver= 6.1.7601 Service Pack 1 Build 7601
Sys Type= x64-based PC
Proc= AMD FX(tm)-6120 Six-Core Processor, 3500 Mhz
Installed Physical Mem= 10.0 GB
Total Physical Memory= 9.77 GB
Available Physical Mem= 7.87 GB
Total Virtual Memory= 19.5GB
Available Virtual Memory= 17.3GB
Page File Space= 9.77 GB

--Is it possible that there is nothing that can be done to the FTM software to fix this problem? I have found no helpful information in the Ancestry.com knowledge database.

--Please advise if there is anything I can do, other than breaking-up my database, to solve the problem. I compact my database frequently, this has no effect whatsoever on the memory issue.

SubjectAuthorDate Posted
xager8on123 24 Dec 2010 11:01PM GMT 
seandhoward 19 Feb 2011 6:55AM GMT 
ausdixie 22 Feb 2011 8:54PM GMT 
Robert McGeor... 19 Jan 2012 3:35AM GMT 
Russ Worthing... 19 Jan 2012 1:54PM GMT 
KristinaAndSu... 15 Jul 2012 8:28PM GMT 
KristinaAndSu... 24 Sep 2012 4:22PM GMT 
dmcgowen2013 23 Mar 2013 12:52PM GMT 
keithnuttle 23 Mar 2013 1:04PM GMT 
jamclo 23 Mar 2013 1:27PM GMT 
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