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Web Search Error > "TGN is undefined"

Replies: 16

Web Search Error > "TGN is undefined"

Posted: 8 Jul 2011 6:28AM GMT
Classification: Query

Has anyone gotten this message before? I keep getting it every time I go back to the main Ancestry search page (from within FTM2011). I can navigate to various pages from the results with no problems and to the "hints" on the right panels of results, but if I hit "New Search", I get an error popup that says:

Line 16
Char 5
Error: TGN is Undefined
Code o
Then, a long ancestry url

This has been going on a couple of days now and has survived multiple times exiting the program and shutting down and/or restarting the computer, and doing Norton diagnostics - (clean up files, review registry, etc)

I am now getting this popup every time I move to a new person inside of FTM's Family or Person screens.
SubjectAuthorDate Posted
silverfox3280 8 Jul 2011 12:28PM GMT 
Russ Worthing... 8 Jul 2011 1:49PM GMT 
silverfox3280 8 Jul 2011 2:51PM GMT 
Russ Worthing... 8 Jul 2011 3:18PM GMT 
PJDawson 8 Jul 2011 7:11PM GMT 
johnmcgrew1 8 Jul 2011 7:46PM GMT 
silverfox3280 8 Jul 2011 10:03PM GMT 
AGHatchett3rd 8 Jul 2011 11:00PM GMT 
tulrose 8 Jul 2011 11:08PM GMT 
billiemichele... 10 Feb 2013 12:59AM GMT 
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