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"Family Tree Maker 2011 has stopped working"

Replies: 20

Re: "Family Tree Maker 2011 has stopped working"

Posted: 4 Aug 2011 1:53PM GMT
Classification: Query
Did you see any Error Messages during the installation?

No

Did you try to install both FTM2010 and FTM2011? I think your earlier message mentioned both.

I only have FTM2011.

Was there a message about installing an Microsoft application during the installation?

NO

Did you restart your PC after you went to the Restore Point?

Only if the instructions said so, I don't remember.



Did you restart your PC after you installed Family Tree Maker, although you should not have had to?

NO

Again, Thanks for your help.
SubjectAuthorDate Posted
LonnieFaith 4 Aug 2011 3:05AM GMT 
Russ Worthing... 4 Aug 2011 11:18AM GMT 
LonnieFaith 4 Aug 2011 4:43PM GMT 
LonnieFaith 4 Aug 2011 4:49PM GMT 
Russ Worthing... 4 Aug 2011 4:54PM GMT 
LonnieFaith 4 Aug 2011 5:06PM GMT 
Russ Worthing... 4 Aug 2011 5:26PM GMT 
LonnieFaith 4 Aug 2011 7:53PM GMT 
Russ Worthing... 5 Aug 2011 3:04AM GMT 
LonnieFaith 5 Aug 2011 1:20PM GMT 
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