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"Family Tree Maker 2011 has stopped working"

Replies: 20

Re: "Family Tree Maker 2011 has stopped working"

Posted: 4 Aug 2011 11:26AM GMT
Classification: Query
Lonnie,

Did you see any Error Messages during the installation?

Did you try to install both FTM2010 and FTM2011? I think your earlier message mentioned both.

Was there a message about installing an Microsoft application during the installation?

Did you restart your PC after you went to the Restore Point?

Did you restart your PC after you installed Family Tree Maker, although you should not have had to? But, since we are troubleshooting it's sometime good to do the restart and ask the questions.

Russ
SubjectAuthorDate Posted
LonnieFaith 4 Aug 2011 3:05AM GMT 
Russ Worthing... 4 Aug 2011 11:18AM GMT 
LonnieFaith 4 Aug 2011 4:43PM GMT 
LonnieFaith 4 Aug 2011 4:49PM GMT 
Russ Worthing... 4 Aug 2011 4:54PM GMT 
LonnieFaith 4 Aug 2011 5:06PM GMT 
Russ Worthing... 4 Aug 2011 5:26PM GMT 
LonnieFaith 4 Aug 2011 7:53PM GMT 
Russ Worthing... 5 Aug 2011 3:04AM GMT 
LonnieFaith 5 Aug 2011 1:20PM GMT 
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