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Unable to login through FTM 2011

Replies: 61

Re: Unable to login FTM 2011

Posted: 22 Jun 2013 10:06AM GMT
Classification: Query
This means that you have at least 2 user accounts.

I would figure out what accounts you DO have and their passwords and then call Ancestry support and see if they can help you combine them into ONE user account.

I do have two user accounts, one has a paid subscription and the other is just a "Guest" account, to use when testing things as an non paid subscriber.
SubjectAuthorDate Posted
ArleneGuen1 29 Sep 2011 3:28PM GMT 
David Abernat... 29 Sep 2011 3:55PM GMT 
ArleneGuen1 29 Sep 2011 4:21PM GMT 
edward_c_scot... 29 Sep 2011 4:41PM GMT 
David Abernat... 29 Sep 2011 8:15PM GMT 
edward_c_scot... 29 Sep 2011 8:28PM GMT 
ArleneGuen1 29 Sep 2011 8:49PM GMT 
bskliarward 29 Sep 2011 9:02PM GMT 
WatsonJulianF... 22 Jun 2013 3:50PM GMT 
David Abernat... 22 Jun 2013 4:06PM GMT 
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