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Unable to login through FTM 2011

Replies: 61

Re: Unable to login FTM 2011

Posted: 22 Jun 2013 9:50AM GMT
Classification: Query
Resolution for me in FTM 2012 was confusion over correct "username". Re-registered FTM 2012 and checked the box to remember me on Ancestry.com. Then when attempting login through FTM 2012 it populated "username" automatically with my Ancestry.com member name...that is not the same username I use to login to Ancestry.com. So instead of "username" like myname@email.com, "username" needed to be WatsonJulianFamilyTree, which you can see in the post is my member profile name.
SubjectAuthorDate Posted
ArleneGuen1 29 Sep 2011 3:28PM GMT 
David Abernat... 29 Sep 2011 3:55PM GMT 
ArleneGuen1 29 Sep 2011 4:21PM GMT 
edward_c_scot... 29 Sep 2011 4:41PM GMT 
David Abernat... 29 Sep 2011 8:15PM GMT 
edward_c_scot... 29 Sep 2011 8:28PM GMT 
ArleneGuen1 29 Sep 2011 8:49PM GMT 
bskliarward 29 Sep 2011 9:02PM GMT 
WatsonJulianF... 22 Jun 2013 3:50PM GMT 
David Abernat... 22 Jun 2013 4:06PM GMT 
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