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Canadians can't buy online???

Replies: 10

Canadians can't buy online???

Posted: 12 Nov 2011 11:47PM GMT
Classification: Query
Actually, they can because the shopping cart allows them to but Ancestry won't actually ship it to you and they won't refund your shipping charge. Unbelievable. This is their exact statement...

"Please do not order from as we do not ship to Canada due to International shipping and customs issues. Try not to sign up on as the price is in USD and if the price ever increased you would have to pay that increase. If you already ordered from it will take about 30 business days or you may not receive the items ordered. Shipping cost is non refundable if you needed a refund."

If you won't ship to Canada then why do you allow people to put in a Canadian address including country = "Canada" in your shopping cart.

Very frustrating.
SubjectAuthorDate Posted
Craig Smith 13 Nov 2011 6:47AM GMT 
KMBoyd22 13 Nov 2011 1:06PM GMT 
rayrogers1 14 Nov 2011 2:26AM GMT 
Craig Smith 14 Nov 2011 5:24AM GMT 
JoanneWright1... 26 Feb 2012 7:19PM GMT 
rayrogers1 26 Feb 2012 7:36PM GMT 
memeweaver 26 Feb 2012 10:01PM GMT 
alan_koval 24 Sep 2012 4:31PM GMT 
Annailis 29 Sep 2012 5:49PM GMT 
ElisaEkaterin... 12 Feb 2013 11:15PM GMT 
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