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FTM Synching issues

Replies: 22

Re: FTM Synching issues

Posted: 17 Nov 2011 11:45AM GMT
Classification: Query
Be sure to contact Customer Support. Mine worked great for a month, and now won't sync at all. Support has confirmed the problem with my tress and they are testing to find the problem.
Don't know how long it might take. The more people who report problems, the sooner they might get it fixed.
They did need to change my password and unlink my tree.
There is another thread going at http://boards.ancestry.com/topics.software.famtreemaker/7634... with more reports of sync failures.
Barbara
SubjectAuthorDate Posted
John Stefanac 17 Nov 2011 9:55AM GMT 
johnmcgrew1 17 Nov 2011 5:51PM GMT 
Barbara Taylo... 17 Nov 2011 6:45PM GMT 
Glenn Harvey 19 Nov 2012 1:15PM GMT 
BurgessDonnel... 19 Nov 2012 1:51PM GMT 
Glenn Harvey 22 Nov 2012 10:51AM GMT 
BurgessDonnel... 22 Nov 2012 11:46AM GMT 
Marco Scavo 22 Nov 2012 1:31PM GMT 
BurgessDonnel... 22 Nov 2012 1:56PM GMT 
Marco Scavo 22 Nov 2012 2:11PM GMT 
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